About the GIFXi status page
This page reports the real-time operational status of the GIFXi employee rewards and recognition platform — covering the admin and employee dashboard, the reward catalog, reward redemption and delivery, HRMS integrations and our API. If you are seeing an issue that isn’t reflected here, please let us know.
What we monitor
- Platform & dashboard — admin and employee access to GIFXi.
- Reward delivery — issuing and delivering gift cards, vouchers and points.
- Integrations & API — HRMS connections, SSO, SCIM and webhooks.
- Catalog — availability of brands across the rewards catalog.
Status FAQ
How often is this page updated?
In real time during an incident, with a short post-incident summary once it is resolved.
How do I report a problem?
Email hello@gifxi.com or visit our contact page, and check the help center for guidance.
Is my data safe during an incident?
Yes. GIFXi is GDPR-ready and ISO 27001, with encryption and full audit trails — see security for details.