Help center
How can we help?
Guides and answers for admins and employees using GIFXi. Can't find what you need? Our team replies within one business day.
Getting started
Set up your account, connect your HRMS and send your first reward in minutes.
Integrations & sync
Connect Workday, SAP, BambooHR and 30+ systems, and keep people and points in step.
Budgets & billing
Manage budgets by team and region, track spend, and understand your invoices.
Rewards & redemption
Help employees redeem points for gift cards, coupons and experiences in their currency.
Admin & permissions
Add teammates, set roles and configure approvals and automated moments.
Troubleshooting
Common issues and quick fixes for delivery, redemption and sync.
Still need a hand?
Reach our support team at hello@gifxi.com — we reply within one business day, Mon–Fri 9am–6pm IST.